Refund and Returns Policy

Welcome to Gup Shup Café – where every bite is a celebration of freshness and flavor!

At Gup Shup Café, we take great pride in preparing and serving fresh, made-to-order meals that are crafted with love and delivered with care. As a ready-to-eat food service, each order is freshly prepared to ensure it reaches you in the best possible taste, temperature, and quality.

Because of the perishable nature of our products and our commitment to hygiene and safety, we do not offer returns or refunds once an order has been placed and delivered. This policy is in place to maintain the high standards of food safety and quality that our customers expect and deserve.

However, your satisfaction is extremely important to us. If there is ever an issue with your order — such as receiving the wrong item, missing food, or if you believe your meal did not meet our usual standards — please reach out to us immediately. We promise to review your concern and do our best to make things right, whether it’s a replacement, credit for a future order, or another appropriate solution.

Our team is always here to listen and improve, and we welcome your feedback so we can continue serving you better every day.

 

Return & Refund Policy
At Gup Shup Café, all meals are freshly prepared and made to order. Due to the perishable nature of food, we do not offer returns or refunds.

If there is an issue with your order (wrong item, missing food, or quality concerns), please contact us immediately. We’re here to help and ensure you have a great experience.

  • By email: gupshupofficial3@gmail.com

Thank you for choosing Gup Shup Café — where good food brings good conversations.

Warm regards,
Team Gup Shup Café